Shipping policy

Our Shipping Policy was last updated on 9/15/2026.

Shipping Policy

We’re a small-batch jewelry studio, and each order is carefully packed by hand. Please allow 3–5 business days for your order to be processed and shipped after your order is placed.

Once your order has shipped, you’ll receive a confirmation email with tracking information.

Shipping Times

Orders are shipped via USPS. Delivery times provided at checkout are estimates and may vary depending on the carrier, destination, holidays, weather, and other factors outside of our control.

Please keep in mind that the 3–5 business day processing time is in addition to the carrier’s shipping time.

Delays

While we do our best to get your order out as quickly as possible, Muses Jewelry is a small, independently operated business and occasional delays may occur. If there is an unexpected delay with your order, we’ll do our best to keep you informed.

Once an order has been handed over to the carrier, Muses Jewelry is not responsible for delays caused by USPS or other shipping carriers.

Incorrect or Incomplete Addresses

Please double-check your shipping information before completing your order. If an order is returned to us because of an incorrect or incomplete address provided at checkout, additional shipping charges may apply to resend the package.

Lost or Stolen Packages

Muses Jewelry is not responsible for packages that are marked as delivered by the carrier but are missing or stolen after delivery. If your tracking information shows that your package was delivered but you cannot locate it, we recommend contacting USPS and checking with neighbors or your building’s mailroom.

If your package appears to be lost while in transit, please contact us at info@musesjewelry.shop and we’ll do our best to assist.

Questions

If you have any questions about your order or shipping, please contact us at info@musesjewelry.shop.