Shipping policy

Our Shipping Policy was last updated on 1/17/2024.

Interpretation and Definitions

Interpretation

 The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

 For the purposes of this Disclaimer: 

  • "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Muses Jewelry.
  • "Goods" refers to the items offered for sale on the Service.
  • "Orders" means a request by You to purchase Goods from Us.
  • "Service" refers to the Website.
  • "Website" refers to Muses Jewelry, accessible from musesjewelry.shop
  • "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at Muses Jewelry. The following terms and conditions constitute our Shipping Policy. 

Domestic Shipping Policy

We currently only offer shipping to the United States and apologize for the inconvenience. Our goal is to become worldwide and we need your support to do so! Thank you!

Shipment processing times

 All orders will be shipped on the Friday after your order was placed. Orders placed later than 6:00PM PST on Thursdays will be shipped on the following Friday, not the next day.  

 If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery estimates

 Shipping charges for Your Orders will be calculated and displayed at checkout. All orders over $50 receive free USPS Ground shipping. 

 Overnight delivery is only available for Orders with delivery addresses within the continental United States.

 Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

 Muses Jewelry ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

 You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). 

Customs, Duties and Taxes

 Muses Jewelry is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Damages

 Muses Jewelry is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

Contact Us

If you have any questions about this Shipping Policy, You can contact Us:

  • By visiting this page on our website: https://musesjewelry.shop/pages/contact
  • By sending us an email: musesjewelryco.biz@gmail.com